If you are not completely satisfied with your purchase, send an email to [email protected] with the details and simply return the item to us in its original condition within 14 days of receipt.
Returned items should be unused and accompanied with a copy of your invoice/order confirmation or your full name and address that was used at the point of purchase. We will issue a full refund on receipt of the item, excluding the original and return delivery charge. Please note you are responsible for the condition of returned items in transit, please ensure returned items are packaged securely. We retain the right to refuse a full refund if items are returned damaged. The buyer is liable for loss of value and a partial refund may be applied.
Alternatively, if preferred, we will exchange the item for another in our range equal to the same cost.
Delivery charges are only refundable where goods are faulty, in which case a full refund will be made.
Please ensure you check all dimensions, colours, and styles prior to purchase. The nature of our products makes shipping expensive, particularly internationally. Outbound shipping costs are integrated into the product price in The United States of America & Canada. Return shipments will be charged at the full return cost determined by our international carrier plus £10.00 admin fee. You can see up to date rates here: https://www.dhl.com/.